Platform overview

A connected platform for reservations, CRM, marketing and commerce

TableGenie is built to help hospitality operators capture direct bookings, own first-party guest data and run more commercially intelligent guest journeys. Instead of stitching together separate tools, teams can manage reservations, communications, marketing and commerce in one joined-up platform.

Core platform pillars
  • Direct reservations, waitlist and table controls
  • Guest CRM with visit history, spend and preferences
  • Email and SMS campaigns with automation
  • EPOS, payment and channel integrations
  • Deposits, pre-orders and direct ordering workflows
How the platform is structured

Every part of the product supports the same commercial story

The platform is designed around a simple chain: attract more direct bookings, capture better data, personalise the guest experience and grow repeat revenue. That is the organising logic behind the whole site.

Acquire

Branded widgets, Google and social booking help venues capture demand inside their own channels and reduce unnecessary commission leakage.

Understand

Reservations, orders, spend and service interactions enrich the guest profile so venues know who is visiting, how often and what matters to them.

Retain

Campaigns and lifecycle automations help venues turn one-off visits into stronger long-term guest relationships.

Monetise

Deposits, pre-orders, upgrades, prepaid experiences and direct ordering create more value before the guest even arrives.

Operate

Hosts and venue teams get cleaner booking control, waitlist management, communication workflows and operational visibility.

Integrate

EPOS, payments, messaging and reporting tools connect into the platform so teams can work from a more complete commercial picture.

Who the platform serves

Flexible enough for one venue, structured enough for a group

TableGenie is positioned to support independent restaurants, ambitious hospitality groups, hotel food-and-beverage operations and venues that want stronger control over the guest relationship.

Independent operators

Get a more premium digital booking and CRM setup without having to buy a stack of disconnected products.

Growing groups

Standardise booking, guest data and marketing across multiple sites while keeping each venue on brand.

Hotels and mixed-use venues

Connect restaurant, bar, event and guest touchpoints through a more joined-up hospitality data layer.

See the platform in action

Move from the platform story into reservations, CRM and commerce

Each core capability has its own page so buyers can understand the offer in more depth.